Terms and Conditions
Main Services:
We provide frozen food sales and delivery services within Dubai, including dumplings, manti, vareniki, syrniki, cutlets, and other dishes. The delivery zone map is available via the link.

User Registration:
Registration is not required to place an order on the website.

Order Process:
The order process includes:
  1. Selecting products and adding them to the cart.
  2. Providing delivery details (name, phone number, address).
  3. Payment via CloudPayments.
Order Cancellation or Modification:
Orders can be canceled or modified until they are dispatched. Once the order is shipped, modifications or cancellations are no longer possible. Please contact us at +971 55 715 2025 if you need to make changes.

Payment:
We accept payments only via bank cards (Visa, MasterCard, and others).

Failed Payment:
If the payment fails, users will be prompted to retry. In case of ongoing payment issues, please contact us for assistance.

Delivery Policy:
Delivery is made within 1 business day after the order is placed. Delivery times may vary depending on workload but typically occur within an hour.

Minimum Order Amount and Delivery Conditions:
The minimum order amount is 130 AED. We deliver only within the specified delivery zone, which can be found on the map via the provided link.
+971 55 715 2025
Contact Us
To place an order or for consultations, call us at:
We are always happy to help you!
To place an order or for consultations, call us at:
From heart to plate.
© All rights reserved
Phone
+971 55 715 2025
Email
cosy.cuisine@mail.ru
Contacts
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